ta71 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how ta71 collects, stores, and protects your data.
Introduction and Scope
ta71 is a safe and reliable online entertainment platform for users in Bangladesh. This Privacy Policy ("Policy") describes how ta71 ("we", "our", or "Platform") collects, uses, stores, and protects your personal information.
This policy applies to the ta71 website, mobile version, and all related digital services. By using our platform and registering an account, you agree to the terms of this privacy policy.
This policy applies only to adult users (21+ years). Minors are not permitted to use this platform.
ta71 believes that personal privacy is a fundamental right. We are committed to never selling your information to any third party, and to using it only for the purposes described in this policy.
What Information We Collect
ta71 collects the following types of information. Each type of data collection has a specific legal basis and purpose.
2.1 Information Provided Directly by You
When you register or use our services, we may collect the following information:
- Full name (as stated on your national identity card)
- Date of birth (for age verification)
- Email address
- Mobile number
- bKash, Nagad, Rocket, or Upay account details (for transactions)
- Bank account details (where applicable)
- Password (stored in encrypted form)
2.2 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device identifier
- Browser type and version
- Operating system information
- Activity logs on the platform (login, gameplay, transactions)
- Cookie and session data
- Referral source (the link you came from)
2.3 Identity Verification Information (KYC)
To ensure the security of financial transactions, we may collect the following documents through our Know Your Customer (KYC) process:
- Copy of National ID (NID) or passport
- Proof of current address
- Proof of ownership of payment method
KYC documents are stored securely via SSL encryption and can only be accessed by authorized staff.
How We Use Your Information
ta71 uses the collected information for the following purposes:
3.1 Service Delivery and Operations
- Account creation and management
- Processing deposit and withdrawal transactions
- Distributing bonuses and rewards
- Providing customer support
- Resolving technical issues on the platform
3.2 Security and Fraud Prevention
- Detecting unauthorized access to accounts
- Conducting anti-money laundering (AML) operations
- Identifying multiple accounts
- Preventing fraudulent activity
3.3 Fulfilling Legal Obligations
- Complying with applicable laws and regulations
- Responding to requests from regulatory authorities
- Assisting in dispute resolution and legal proceedings
3.4 Service Improvement
- Analyzing and improving user experience
- Introducing new games and service features
- Providing personalized offers and bonuses (based on consent)
Sharing Information with Third Parties
ta71 never sells your personal information. However, we may share information in the following limited circumstances:
4.1 Service Partners
For payment processing, we share the necessary transaction information with bKash, Nagad, Rocket, Upay, and bank transfer partners. These partners are also obligated to keep your information secure under their own privacy policies.
4.2 Technology Providers
A limited amount of information may be shared with game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and other technology partners for the purpose of operating game services. This information is used solely to provide the service.
4.3 Legal Requirements
We may be required to provide information in response to a court order, a formal request from a government agency, or the requirements of applicable law. In such cases, we will always remain within the bounds of the law.
4.4 Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such a situation, we will notify you in advance.
ta71 never sells or rents your information to third parties such as advertising agencies, data brokers, or for any other commercial purpose.
Cookie and Tracking Technology
The ta71 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform. Without them, login, session management, and security-related operations cannot be completed.
5.2 Analytical Cookies
These cookies help us understand how users are using the platform. This information is used to improve the quality of the service. These cookies can be disabled through your browser settings.
5.3 Cookie Controls
You can control cookies at any time by changing your browser settings. However, disabling essential cookies may prevent you from using some important features of the platform.
Data Retention and Deletion
ta71 retains your information only for as long as it is needed to provide services or to fulfill legal obligations.
6.1 Retention Periods
- Active account data: until the account is closed
- Transaction records: a minimum of five (5) years under financial regulations
- KYC documents: five (5) more years after account closure
- Customer service communication records: two (2) years
- Logs and security data: one (1) year
6.2 Account Closure and Data Deletion
If you wish to close your account, please contact our support team. After your account is closed and the legally required retention period has ended, your information will be securely deleted or anonymized.
6.3 Data Protection Methods
ta71 applies industry-standard security measures. Our main protection methods are:
- SSL/TLS encryption (during data transfer)
- Encryption of data at rest (at rest encryption)
- Access controls and role-based permission system
- Regular security audits
- Two-Factor Authentication facility
Your Data Rights
ta71 grants its users the following rights over their personal information:
7.1 Right to Access
You may request a copy of your personal information held by us at any time. We will provide it within thirty (30) days of receiving your request.
7.2 Right to Rectification
If there is any inaccuracy in your account information, you may request a correction. This can be done through account settings or via our support team.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Right to Object to Processing
You may object to the use of your information for marketing or personalized offers. This objection will be respected accordingly.
7.5 Right to Data Portability
You may request that your information be exported in a readable format.
To exercise any of the above rights, contact us at: [email protected] or through 24/7 live chat.
Protection of Minors
ta71's services are strictly for individuals aged 21 years or older. We do not knowingly collect any information from minors.
If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.
If a parent or guardian believes their child is using this platform, please contact us at [email protected] or let us know via live chat.
Third-Party Services
The ta71 platform integrates various third-party technologies including game providers and payment processors. These third parties have their own privacy policies, for which ta71 is not responsible.
Our main technology partners include game developers (PG Soft, Pragmatic Play, JILI, Spribe, Ezugi, Evolution Gaming, NetEnt, Microgaming, and many more) and payment partners (bKash, Nagad, Rocket, Upay). Information sharing with these organizations is strictly limited to the provision of services.
Policy Changes and Updates
ta71 reviews this privacy policy from time to time and updates it when necessary. If there are any significant changes, we will notify you in the following ways:
- Sending a notification to your registered email
- Displaying a notice on screen when you log in to the platform
- Updating the "Last Updated" date at the top of this page
Continuing to use the platform after an update means you consent to the new policy. We recommend that you review this policy regularly.
Contact Us
If you have any questions, concerns, or requests related to this privacy policy, please contact us:
Email: [email protected]
Live Chat: 24 hours, 7 days — in Bengali
We generally respond as quickly as possible within business days. For urgent matters, please use live chat.
To learn more about responsible gaming, visit our Responsible Gaming page. This privacy policy applies alongside the Terms & Conditions.